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One Club Casino: theft of funds and deceptive jurisdiction claims


Tuesday, June 08, 2010

One Club Casino: theft of funds and deceptive jurisdiction claims


One Club Casino appears confused about whose laws it answers to. On the terms and conditions page it has this to say:



Applicable Law / Jurisdiction

This Agreement, the interpretation and execution thereof, and the relationship between the parties, shall be governed by, and construed in accordance with, the laws of the United Kingdom.



An RTG casino that answers to UK law? They must be licensed in the UK.


However, a search for "One Club Casino" in the Gambling Commission find licensee page does not yield any results. So clearly, the casino is not licensed in the UK.


In fact, just below the text I quoted above is this seemingly contradictory claim:



Any claim or dispute arising either directly or indirectly out of this Agreement, shall be brought before the competent court of the country of Costa Rica which court shall have exclusive jurisdiction.



Costa Rica?


So what was that bit about the UK?


The about us page yields this bit of information:



One Club Casino uses the credit card services of Saturn Gaming Ltd., ensuring secure,fast and easy online transaction processing.

Saturn Gaming Ltd. is a UK firm that handles thousands of secure online transactions every day.



Saturn Gaming is in fact an Australian based company:



GameNet Management is an Australian registered firm providing professional management services to both the online and land based gaming industries, as well as remote PC support to both commercial and domestic clients.

The Company has representative offices in Australia and throughout the Asia-Pacific region.



The deposit option page of Saturn Gaming tallies with the One Club Casino statement:



SBN's own safe secure Credit facility available to all SBN Players including US residents who are known players to SBN with a good credit history. Deposit Using your Visa/MasterCard as well as any prefunded Visa Debit Card.



The Saturn Gaming LinkedIn page does suggest an additional UK presence:



Saturn Gaming Ltd, the Gaming Management Services Division of SBN Games, is a United Kingdom registered firm providing professional management services to both the online and land based gaming industries. The Company has representative offices in the United Kingdom and throughout the Asia-Pacific region.



As such, the One Club Casino payment provider has offices in the UK, but in all things that have any practical relevance to anyone involved with this casino - players, affiliates etc - One Club Casino is located in Costa Rica and answers to Costa Rican law.

And to all intents and purposes, there is no law in Costa Rica as far as regulation goes; Costa Rica does not have a gambling commission - the casino simply resides on its territory effectively free of charge, no different to any other business.


This casino would appear to be using their UK-registered payment service to create the illusion of a degree of security and reputability which is completely bogus.

(That is, of course, unless there are closer ties between Saturn Gaming and One Club Casino than is apparent from the site. For all we know, Saturn Gaming may own the casino.)


One Club Casino also has payment issues; according to a Gambling Grumbles report, the casino had this to say as to why they had stolen the player in question's winnings:



This particular player is a member of a bonus abusing team who all subscribe and post to a website called Beating Bonus's. As a part of our rules, players who we believe are abusing our bonus offers will have their deposits returned and their winnings will be forfeit and their account deactivated.



Membership of a forum is not a legitimate excuse to steal winnings.


According to the Casinomeister One Club Casino warning, the casino failed to even respond:



In the second case $3600 in winnings were confiscated and the player's deposit returned. Why? Who knows? They didn't tell the player a thing and ignored us when we submitted the player's complaint to them.



Misleading jurisdictional claims and non-payment issues: avoid One Club Casino.



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